Terms & Conditions

Refund Policy

We want to give you the best possible service and are happy to exchange or refund items (excluding postage costs) for whatever reason if you return items to us in perfect condition in the original packaging.

If you need to return an item, please email francescagoddard8@gmail.com to let us know about your return. Then post it back to us in the original packaging in perfect condition for resale within 14 days of purchase. Please include a note of your order number, whether you would like an exchange or a refund and the reason for your return.

If the item you have received is faulty, we will also refund postage and the cost of your return postage.

Return Shipping

You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods. We suggest you use a tracked service for returns. Your statutory rights are not affected.

Address for returns:

Francesca Goddard Art
11 Lairds Way
Haddington
EH41 3FL